Lessons Learned Developing Client Navigation for People who are Trans and Gender Diverse

Online Publication Date:
December 30, 2022
Publication Status:
Published Article MUSE Link:
Manuscript PDF File:


**Published in Progress in Community Health Partnerships (PCHP) 17.4. All rights reserved.**


Background: People who are trans and gender diverse (PTGD) are underserved regarding healthcare in Canada, including the province of Saskatchewan.
Objectives: Design and conduct a research project that will address immediate and pressing community-identified needs related to improving access to healthcare for PTGD in Saskatchewan.
Methods: A multidisciplinary, community-based collaboration was established to address the self-identified obstacles to accessing healthcare of PTGD in Saskatchewan. This resulted in a pilot study creating and evaluating a healthcare navigation program.
Lessons Learned: The project led to four key lessons: 1) prioritizing team building and the well-being of team members; 2) committing to community-based participatory approaches from the outset; 3) taking language seriously and; 4) acknowledging and addressing power imbalances in our team.
Conclusions: The lessons learned have enabled us to sustain a large, diverse, research team that centers the experience of PTGD in Saskatchewan and is responsive to community need.